Due to the ongoing COVID-19 pandemic I.E. Shaffer & Co will continue operating for the foreseeable future in a primarily remote capacity. During this time, we will continue to perform all administrative functions, but our offices will remain closed to all outside visitors. The best way to contact us is over the telephone or via email or U.S. mail.
We have recently installed a new phone system using new technology that allows us to resume normal phone service to our clients while we operate remotely. Customers may contact our employees using our main phone numbers: 800-792-3666 or 609-883-6688.
The best way to send materials/documents to us is by sending us an email through our secure email server. This system can be used to send our office any questions and/or documents of any type, such as benefit applications and claim forms. In order to use this system simply go to this web site:
From this site you select from the "Available Recipients" the department that you need to contact, type in your message along with your contact information, and attach any documents that you want to send. The use of this site is the preferred method to contact our office during this period of remote operations due to the speed and security of the system. Messages will be responded to as quickly as possible.
You can also fax information to (609) 530-1331, or mail items to us through the U.S. mail.
We appreciate your patience as we continue to serve you to the best of our abilities during these stressful times.
Established in 1957, I.E. Shaffer is a third-party administrator of employee benefit plans, specializing in multi-employer (Taft-Hartley) plans and accepts fiduciary responsibility. We currently provide benefits to clients in New Jersey, New York, Pennsylvania, Connecticut, Massachusetts, Washington, D.C., Alabama, Oklahoma, Wyoming and California. An employee-owned business, we utilize an integrated line of administrative tools for health, pension, and general administration processing. Our state-of-the-art, in-house systems ensure the security and privacy of your data in compliance with HIPAA while meeting our customized processing and reporting requirements.
Working for Your Benefit... Since 1957 I.E. Shaffer…
23+ years average long-term client relationship $4+ billion amount of plan assets we administer $260+ million in DB & DC pension payments annually to 27,000+ plan participants $140+ million annual health claim payments to 25,000+ plan participants and dependents
An employee-owned business with over 60 years of experience, our mission is to professionally administer union benefit plans, providing personalized customer service at a fair and transparent price.
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I.E. Shaffer & Co.
All rights reserved.